Industries
Hotel and hospitality cleaning support
Guests judge the lobby, the restrooms and the corridor to their room. We support your housekeeping team on the spaces that shape that first impression.
How an account is run
Unannounced walkthroughs
A supervisor walks your building at random, scores it against the written scope and sends you the score with photos.
A person answers
The office line reaches a person during office hours, and field supervisors carry phones on every shift.
Fixed the same night
Issues are logged when they happen and put right before the next shift, with a note to you.
A written scope
Every task by area and frequency, agreed before the first shift. You keep a copy and the crew carries one.
The brief
What a property needs
- Lobby and entrance glass kept clear all day
- Public restrooms checked on a timed route
- Meeting and event space reset between bookings
- Back of house and staff areas cleaned nightly
- Floor care on marble, tile and carpet
- Cover that scales with occupancy
- 01
Supporting housekeeping, not replacing it
Guest rooms stay with your housekeeping team. We take the public areas, meeting space and back of house, so your team can focus on rooms during peak turnover.
- 02
Event resets
Meeting and event space is turned around between bookings to the setup you specify, with the timing agreed against your events diary.
Extract
How the scope reads for a building like yours
A few lines from each area, with their usual frequency. The full scope is written for your building at the walkthrough.
Public areas
- DailyLobby floors, glass and seating detailed; porter passes through the day at agreed intervals
- DailyMeeting and banquet rooms reset and cleaned between events; tables wiped, carpet vacuumed, glass spot cleaned
- DailyRestaurant and bar floors and seating cleaned after close; host stand and menus wiped
Work areas
- DailyEmpty desk-side waste and recycling, replace liners as needed, consolidate to dock
- DailyVacuum traffic lanes and reception carpet; full vacuum of all carpet weekly
- MonthlyEdge vacuum along baseboards and under furniture; spot clean carpet stains
Breakrooms
- DailyClean and disinfect counters, tables, sink and faucet
- DailyWipe exterior of microwave, refrigerator, coffee station and vending fronts
- DailySweep and mop floor, degrease as needed
Services
What these buildings usually take
- Business hours
Day Porter Services
Daytime coverage for restrooms, entrances, spills and meeting rooms while the building is open.
- Nightly
Commercial Janitorial
Nightly janitorial for offices, warehouses, clinics and schools, run from a written scope of work.
- On a cycle
Floor Care, Stripping and Waxing
Strip and wax, scrub and recoat, burnishing, and programs for sealed and polished concrete.
- Scheduled
Commercial Window Cleaning
Interior and exterior glass for storefronts, offices and low-rise buildings, on a set schedule.
Questions
Hotels and Hospitality questions
Do you clean guest rooms?
Usually not. Rooms stay with your housekeeping team, and we cover public areas, event space and back of house.
Can cover increase for a busy week?
Yes. Tell the office your occupancy or event calendar and extra hours are scheduled for those days.
Next step
Walk the building with us
Under an hour on site with the supervisor who would run the account. You get a written scope of work for your building.