Industries
Janitorial for property management portfolios
You manage the tenants. We keep the buildings presentable. One contact, a written scope for each property, and a supervisor who walks each site and sends you the score.
How an account is run
Unannounced walkthroughs
A supervisor walks your building at random, scores it against the written scope and sends you the score with photos.
A person answers
The office line reaches a person during office hours, and field supervisors carry phones on every shift.
Fixed the same night
Issues are logged when they happen and put right before the next shift, with a note to you.
A written scope
Every task by area and frequency, agreed before the first shift. You keep a copy and the crew carries one.
The brief
What a property manager needs from a cleaning vendor
- One point of contact across every building in the portfolio
- A written scope per property, not one contract stretched across all of them
- Common areas, restrooms and entrances held to the same standard at every site
- Reporting that can be forwarded to an owner or a tenant without editing
- Cover for tenant turnovers, events and inspections at short notice
- Someone who answers when a tenant complains at an awkward hour
- 01
The reporting is the difference
Unannounced walkthroughs are scored against the written scope, and the score goes to you with photos. When a tenant asks whether the restrooms were serviced on Tuesday, the answer is in the report rather than in someone's memory.
- 02
Common areas set the tone
Lobbies, elevators, corridors, restrooms and the parking entrances are what a prospective tenant sees on a tour. They get the attention that keeps a building leasable, and the detail work sits on the scope with its own frequency.
- 03
Turnovers and vacant suites
Between tenants a suite needs a different clean from the nightly scope: inside cabinets, vents, glass, floors brought back to standard. It is scheduled around the turnover date so the space shows well.
Extract
How the scope reads for a building like yours
A few lines from each area, with their usual frequency. The full scope is written for your building at the walkthrough.
Work areas
- DailyEmpty desk-side waste and recycling, replace liners as needed, consolidate to dock
- DailyVacuum traffic lanes and reception carpet; full vacuum of all carpet weekly
- DailyDisinfect door handles, light switches, shared equipment and conference tables
Breakrooms
- DailyClean and disinfect counters, tables, sink and faucet
- DailyWipe exterior of microwave, refrigerator, coffee station and vending fronts
- DailySweep and mop floor, degrease as needed
Common areas
- DailyVacuum or mop tenant corridors, clean elevator cabs, tracks and call buttons
- WeeklySweep and mop stairwells, wipe handrails, check for reported hazards
- DailyPolice exterior entrances and smoking areas for litter, empty exterior bins
Services
What these buildings usually take
- Nightly
Commercial Janitorial
Nightly janitorial for offices, warehouses, clinics and schools, run from a written scope of work.
- Business hours
Day Porter Services
Daytime coverage for restrooms, entrances, spills and meeting rooms while the building is open.
- On a cycle
Floor Care, Stripping and Waxing
Strip and wax, scrub and recoat, burnishing, and programs for sealed and polished concrete.
- Per project
Commercial Deep Cleaning
Project cleans for a new contract start, a seasonal reset, after an event, or a building that needs catching up.
- Scheduled
Commercial Window Cleaning
Interior and exterior glass for storefronts, offices and low-rise buildings, on a set schedule.
Questions
Property Management questions
Can you cover more than one property under one agreement?
Yes. Each building gets its own written scope, because each one is different, and they sit under one agreement with one contact and one set of reporting.
How do we handle tenant complaints?
Call the office and a person answers during office hours. Field supervisors carry phones on every shift, and anything raised is logged, corrected and reported back to you.
Can you clean vacant suites before a showing?
Yes. Turnover cleans are scheduled around your leasing dates, and we can hold a suite to a showing standard while it is on the market.
Next step
Walk the building with us
Under an hour on site with the supervisor who would run the account. You get a written scope of work for your building.