Industries
Retail and shopping center cleaning
Floors, glass and restrooms ready before the first customer, with a porter through trading hours where footfall demands it.
How an account is run
Unannounced walkthroughs
A supervisor walks your building at random, scores it against the written scope and sends you the score with photos.
A person answers
The office line reaches a person during office hours, and field supervisors carry phones on every shift.
Fixed the same night
Issues are logged when they happen and put right before the next shift, with a note to you.
A written scope
Every task by area and frequency, agreed before the first shift. You keep a copy and the crew carries one.
The brief
What a retail property needs
- Sales floors cleaned before opening
- Entrance glass and mats kept clear all day
- Restrooms serviced on a timed route
- Food court and seating areas reset through the day
- Floor care that keeps hard floors bright
- Extra cover through peak seasons
- 01
Before the doors open
The main clean happens before trading, so the store or center looks its best at opening. A day porter then keeps entrances, restrooms and seating areas presentable through the busiest hours.
- 02
Peak seasons
Footfall is not steady. The scope can scale up for the holidays or a sale period and return to normal afterwards, agreed in advance rather than improvised.
Extract
How the scope reads for a building like yours
A few lines from each area, with their usual frequency. The full scope is written for your building at the walkthrough.
Breakrooms
- DailyClean and disinfect counters, tables, sink and faucet
- DailyWipe exterior of microwave, refrigerator, coffee station and vending fronts
- DailySweep and mop floor, degrease as needed
Work areas
- DailyEmpty desk-side waste and recycling, replace liners as needed, consolidate to dock
- DailyVacuum traffic lanes and reception carpet; full vacuum of all carpet weekly
- WeeklyDust horizontal surfaces, cleared desks, sills, file cabinets and chair bases
Sales floor
- DailyDust mop and auto-scrub sales floor after close; detail fitting rooms
- WeeklyDust shelf edges, display fixtures and checkout counters
- WeeklyStorefront glass inside; display case glass
Services
What these buildings usually take
- Nightly
Commercial Janitorial
Nightly janitorial for offices, warehouses, clinics and schools, run from a written scope of work.
- Business hours
Day Porter Services
Daytime coverage for restrooms, entrances, spills and meeting rooms while the building is open.
- On a cycle
Floor Care, Stripping and Waxing
Strip and wax, scrub and recoat, burnishing, and programs for sealed and polished concrete.
- Scheduled
Commercial Window Cleaning
Interior and exterior glass for storefronts, offices and low-rise buildings, on a set schedule.
Questions
Retail and Shopping Centers questions
Can you clean before opening hours?
Yes. Early-morning cleaning before opening is the usual pattern for retail, with access arranged through your security procedure.
Do you cover common areas for a center?
Yes. Common areas, restrooms, food courts and parking entrances are scoped for the property, separately from individual tenant units.
Next step
Walk the building with us
Under an hour on site with the supervisor who would run the account. You get a written scope of work for your building.